Privacy Policy

Last updated: April 16, 2026

This Privacy Policy describes how Find My Part, LLC (“Find My Part,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from findmypart.shop (the “Site”) or otherwise communicate with us regarding our services (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

By accessing or using our Services, you acknowledge that you have read this Privacy Policy.

1. Who We Are

Legal Name: Find My Part, LLC
Address: 933 Pine Log Rd #1193, Aiken, SC 29803
Email: sales@findmypart.shop
Phone: (803) 723-7074
Business Hours: Monday through Friday, 9:00 AM to 5:00 PM EST

2. Information We Collect

We may collect the following categories of personal information:

A. Information You Provide Directly

When you use our Site or contact us, you may provide information such as:

• Name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment details
• Order details
• Vehicle or part compatibility information you submit
• Messages, inquiries, or customer service communications

B. Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and usage, such as:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages viewed
• Time spent on pages
• Dates and times of access
• Shopping behavior on the Site

This information may be collected using cookies, pixels, log files, and similar technologies.

C. Information from Third Parties

We may receive information from third parties, including:

• Shopify, our ecommerce platform
• Payment processors
• Shipping and fulfillment providers
• Marketing and analytics providers
• Fraud prevention and security providers
• Marketplace or supplier partners, including sellers and listings connected to parts sourced through platforms such as eBay Motors

3. How We Use Your Information

We may use your personal information to:

• Provide, operate, and improve our Services
• Process and fulfill orders
• Communicate with you about your orders, returns, warranty options, and customer service requests
• Send transactional messages, including order confirmations and shipping updates
• Provide price matching services
• Process returns and exchanges
• Offer optional warranty-related products or services
• Detect, investigate, and prevent fraud or other unauthorized activity
• Improve our Site, offerings, and customer experience
• Comply with legal obligations
• Enforce our terms, conditions, and policies
• Send promotional emails or marketing communications, where permitted by law

4. Products and Fulfillment

Find My Part, LLC offers pre-owned parts and may fulfill customer orders through third-party suppliers or marketplace sources, including eBay Motors sellers. In order to process and ship your order, we may share necessary personal information such as your name, shipping address, email address, and phone number with suppliers, shippers, or service providers involved in fulfillment.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Keep the Site functioning properly
• Remember your preferences
• Understand how visitors use the Site
• Improve site performance
• Support analytics and marketing efforts

You can typically control cookies through your browser settings. Please note that disabling cookies may affect how the Site functions.

6. How We Share Personal Information

We may share your personal information with third parties in the following circumstances:

• Service providers that help us operate our business, including Shopify, payment processors, shipping carriers, analytics providers, email providers, and fraud prevention vendors
• Suppliers and fulfillment partners as needed to process and ship your order
• Professional advisors such as accountants, legal counsel, or insurers
• Law enforcement or government authorities when required by law or to protect our rights
• Business transfers in connection with a merger, sale, restructuring, or asset transfer

We do not sell your personal information in the traditional sense for cash consideration. However, some privacy laws may define certain advertising or analytics data sharing as a “sale” or “sharing.”

7. Payment Information

Payments made through our Site are processed by third-party payment processors. We do not store full payment card numbers on our servers. Your payment information is handled according to the policies and security practices of the payment processor used at checkout.

8. Email and Marketing Communications

If you subscribe to marketing emails or otherwise opt in, we may send you promotional messages about our products, services, offers, or updates. You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at sales@findmypart.shop.

Even if you opt out of marketing emails, we may still send you non-promotional communications, such as order updates, account notices, or customer service responses.

9. Data Retention

We retain personal information for as long as necessary to:

• Provide our Services
• Complete transactions
• Maintain business and tax records
• Resolve disputes
• Enforce our agreements
• Comply with legal obligations

The exact retention period may vary depending on the type of information and applicable legal requirements.

10. Your Rights and Choices

Depending on where you live, you may have certain privacy rights, which may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain marketing communications
• Limit certain uses of your information where required by law

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before fulfilling certain requests.

11. Security

We use reasonable safeguards designed to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

12. Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

13. Third-Party Websites and Services

Our Site may contain links to third-party websites, marketplaces, tools, or services. We are not responsible for the privacy or security practices of those third parties. We encourage you to review their privacy policies before providing them with your information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, business operations, legal requirements, or other reasons. When we do, we will update the “Last updated” date at the top of this page.

15. Contact Us

If you have questions about this Privacy Policy or would like to exercise any applicable privacy rights, please contact us:

Find My Part, LLC
933 Pine Log Rd #1193
Aiken, SC 29803
Email: sales@findmypart.shop
Phone: (803) 723-7074
Business Hours: Monday–Friday, 9:00 AM–5:00 PM EST