Warranty Policy

Last updated: April 16, 2026

Optional 1-Year Warranty available for an additional 20% of item price. Covers defect only. Proof from a certified professional required.

At Find My Part, LLC, we offer an optional warranty for certain eligible products. This Warranty Policy explains the terms and conditions of that optional coverage.

1. Optional Warranty Coverage

We offer an optional 1-year warranty on eligible items for an additional charge equal to 20% of the item price.

This warranty is not included automatically with a purchase. It must be purchased with the original order unless we expressly agree otherwise in writing.

The warranty period lasts for 365 days from the date the item is received.

2. What the Warranty Covers

This optional warranty covers only situations where the covered part becomes defective during the warranty period.

Coverage applies only to the specific part purchased with the optional warranty.

3. What the Warranty Does Not Cover

This warranty does not cover, including but not limited to:

normal wear and tear
cosmetic issues
improper installation
improper handling
misuse
abuse
neglect
modification or alteration
accidental damage
improper storage
incorrect diagnosis
compatibility or fitment issues
ordering the wrong part
use for the wrong application
labor charges
diagnostic fees
towing
vehicle downtime
loss of use
incidental damages
consequential damages
any issue not caused by the part itself becoming defective

This warranty does not guarantee that a part will fit a particular application or solve a customer’s problem.

4. Professional Proof Required

All warranty claims require proof that the covered part has become defective.

The customer must provide proof from a certified professional who typically works with the type of part involved.

Acceptable proof may include:

videos
images
a written inspection
a written diagnosis from the certified professional

We may require multiple forms of proof at our discretion before approving a warranty claim.

We may also request additional information reasonably necessary to review the claim.

5. Claim Deadline

Warranty claims must be submitted within 365 days of the date the item was received.

Claims made after that period may be denied.

6. Claim Review

All warranty claims are reviewed and handled at our sole discretion.

We reserve the right to approve or deny a warranty claim based on the information provided, the condition of the part, the nature of the claimed defect, and whether the customer has complied with this policy.

7. Approved Warranty Resolutions

If a warranty claim is approved, Find My Part, LLC will resolve the claim at our discretion by one of the following methods:

an immediate replacement of the defective part, or
an immediate refund

If a refund is issued, it will be sent to the original payment method used for the purchase unless otherwise required by law.

Any replacement provided under an approved warranty claim does not create a new warranty period unless we expressly state otherwise in writing.

8. Return of Defective Part

If a warranty claim is approved, we may decide whether the defective part must be returned.

If we require the part to be returned, we will contact the customer with instructions.

If we do not contact the customer within 7 days after approving the warranty claim with return instructions, the customer may keep or discard the defective part.

If return instructions are provided, the customer must follow them. Failure to do so may affect the final handling of the claim.

9. Limitation of Warranty

This optional warranty is limited strictly to the covered part itself.

To the fullest extent permitted by law, this warranty does not cover any labor, installation, removal, programming, calibration, shipping, towing, downtime, substitute transportation, loss of profits, loss of use, incidental damages, indirect damages, or consequential damages.

10. Non-Transferable Coverage

This warranty is valid only for the original purchaser of the covered item and is non-transferable.

11. No Manufacturer Warranty

Unless expressly stated otherwise in writing, this warranty is provided solely by Find My Part, LLC and not by the original manufacturer.

Because we sell pre-owned branded parts through independent resale channels, manufacturer warranties may not apply or may no longer be valid.

12. Contact Information

For warranty questions or to submit a warranty claim, contact us at:

Find My Part, LLC
933 Pine Log Rd #1193
Aiken, SC 29803
Email: sales@findmypart.shop
Phone: (803) 723-7074
Business Hours: Monday–Friday, 9:00 AM–5:00 PM EST